Mobility On-Request Paratransit - York Region Transit

York Region's door-to-door, shared ride, accessible public transit service for people with disabilities. To use this service, you must meet specific eligibility criteria. Visit our Registration and Eligibility page to learn more.

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What is Mobility On-Request Paratransit

York Region's door-to-door, shared ride, accessible public transit service for people with disabilities. To use this service, you must meet specific eligibility criteria. Visit our Registration and Eligibility page to learn more.

Registration and Eligibility

You must meet specific eligibility criteria to use Mobility On-Request Paratransit. Eligibility is considered on a case-by-case basis and is not based on a particular disability, nor is it based on income level or lack of accessible public transit in an applicant's area.

Resources

Resources are available for Mobility On-Request Paratransit clients, including the application package, information guides and mores.

Book Your Trip

Paratransit clients can book their trip by phone through the automated phone line or with a Trip Reservationist. To use Paratransit service, you must meet specific eligibility criteria.

Ride On-Demand Booking System

Book and manage your trips using the Ride On-Demand online booking tool or mobile app for Paratransit customers.

Contact Us

You can reach us by phone, email or online. The Contact Centre numbers for Paratransit and on-request services are different.

YRT On-Request Service Areas

On-Request is a ride-sharing service that allows you to request transit when and where you need it. Choose between options below to learn more about each service in your area.